Shipping Policy

We currently offer UK delivery only. Available shipping options and prices are shown at checkout based on the products in your order, delivery address, order value and parcel weight.

Delivery times are estimates and begin after your order has been dispatched. We aim to dispatch orders as quickly as possible, but dispatch times may vary during busy periods, sales, weekends or bank holidays.

Standard delivery for most products

Most non-aerosol products, including fragrance oils, perfume oils, perfume sprays and similar items, may be eligible for standard UK delivery.

Standard delivery is usually estimated at 3–5 business days. Where available, the current standard delivery price will be shown at checkout before payment.

Delivery upgrades

Faster delivery upgrades may be available at checkout, depending on the products in your order, parcel weight and delivery address.

Evri 24HR: estimated 1–2 business days, £3.99 where available
Royal Mail 24HR: estimated 1–2 business days, £4.99 where available
DPD: estimated 1–2 business days, available for selected heavier or larger orders from £9.99 where available

Delivery upgrades are estimated courier services and are not guaranteed unless specifically stated at checkout.

Air freshener and specialist courier delivery

Some air freshener products, including Turbo Jet Air Fresheners, may require a separate courier service because of product shipping requirements.

For eligible England and Wales orders, specialist courier delivery may be available from £6.99. Some air freshener orders may qualify for a free shipping option over £35 where this is shown at checkout.

Express or specialist courier options may cost more depending on the service selected and delivery area. Shipping prices may be higher for some locations, including Scotland and Northern Ireland.

Specialist courier services may be provided by couriers such as FedEx, DHL or similar, depending on the available service and product requirements.

Mixed product orders

If your order contains different product types, the available shipping options may vary. Some products may require a different courier or shipping method.

The final shipping methods and prices shown at checkout are the correct options for your order.

Dispatch and delivery

Orders are usually processed on working days, Monday to Friday.
Orders placed during weekends or bank holidays are usually processed on the next working day.
Delivery times begin after dispatch, not from the time the order is placed.
You will receive a dispatch email when your order has been sent.
Tracking details will be included where the selected shipping service provides tracking.