Shipping policy

DELIVERY INFORMATION


FREE (UK) SHIPPING

We ship all orders over £20 for FREE via Royal Mail 2ndclass. See details below:

  • 2 - 4 working days for delivery with no tracking
  • If you are not in to accept the delivery, Royal Mail will leave a card and return your item to your local delivery office for you to collect or arrange redelivery. 
  • Orders will be dispatched by the next working day (Monday - Friday).
  • Orders placed on a Friday (after 12 PM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
  • Deliveries are made by Royal Mail Monday to Saturday.
  • You will be notified by email once your order is dispatched.
  • updates about your delivery.
  • You can track your order on the following website: https://www.royalmail.com/track-your-item#/

 

ECONOMY SHIPPING

We ship all orders under £20 for via Royal Mail 2ndclass. See details below:

  • 2 - 4 working days for delivery with no tracking
  • If you are not in to accept the delivery, Royal Mail will leave a card and return your item to your local delivery office for you to collect or arrange redelivery. 
  • Orders will be dispatched by the next working day (Monday - Friday).
  • Orders placed on a Friday (after 12 PM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
  • Deliveries are made by Royal Mail Monday to Saturday.
  • You will be notified by email once your order is dispatched.
  • updates about your delivery.
  • You can track your order on the following website: https://www.royalmail.com/track-your-item#/

 

STANDARD SHIPPING

If you have upgraded to standard shipping your order will be sent via Royal Mail Tracked24. See details below:

  • 1 - 2 working days, next day delivery aim without tracking
  • If you are not in to accept the delivery, Royal Mail will leave a card and return your item to your local delivery office for you to collect or arrange redelivery. 
  • Orders will be dispatched by the next working day (Monday - Friday).
  • Orders placed on a Friday (after 12 PM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
  • Deliveries are made by Royal Mail Monday to Saturday.
  • You will be notified by email once your order is dispatched.
  • updates about your delivery.
  • You can track your order on the following website: https://www.royalmail.com/track-your-item#/

 

EXPRESS SHIPPING

If you have upgraded to express shipping your order will be sent via Royal Mail Guaranteed Next Day Delivery by 1PM. See details below: 

  • Royal Mail aims to deliver the next working day. 
  • Royal Mail will keep you up to date via email or text message.
  • If you are not in to accept the delivery you can nominate a safe place or neighbour to leave the parcel with. If none of these is possible Royal Mail will leave a card and return your item to your local delivery office for you to collect or arrange redelivery. 
  • Orders will be dispatched by the next working day (Monday - Friday).
  • Orders placed on a Friday (after 12 PM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
  • Deliveries are made by Royal Mail Monday to Saturday.
  • You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.
  • You can track your order on the following website: https://www.royalmail.com/track-your-item#/

We also always obtain proof of postage in the unfortunate event your parcel goes missing we will always make a claim on your behalf. It may take up to 2 to 3 weeks to verify and process then we will send out the replacement.